If your reservation is for more than 27 nights and falls during the off-peak season or if you are staying on the Hastings Point Headland over Christmas a 1-week deposit is required when making the reservation.

For stays over 27 nights a further 2 weeks is payable on arrival and the rest of your stay can then be paid weekly in advance. 

For Christmas Bookings at the Hastings point Headland full payment is required by 31 October of each year.

This can only be set up at reception and cannot be booked online.

Whilst Tweed Holiday Parks will make every endeavour to accommodate your request for a specific site, cabin or Surfari tent, it is never guaranteed. It is sometimes necessary for holiday park management to move a reservation for an operational reasons.

Tweed Holiday Parks open 12-month booking windows on the 1st day of each month for future reservations for all accommodation types except for single night stays. Reservations are taken on a first come, first served basis and can be booked online or via reception.

The length of your stay will depend on availability. Legislation prevails that a person is not permitted to stay in a moveable dwelling that occupies a short-term site or camp site for more than 150 days in any 12-month period, and no more than 50 days in a 12 month period in a primitive camping ground. Tweed Holiday Parks primitive camping ground is Tweed Holiday Parks Hastings Point Headland.

Packages, deals & discounts are released from time to time across our holiday parks. Terms and conditions of these deals vary and the available dates and pricing are set and specified when the offer is released.  For detailed terms and conditions, please see our Deals page on our website for more information.

No, Packages, Deals and Offers are not valid in conjunction with any other promotion and these can’t be booked in consecutive days.

No Senior Discount is available at our parks. Please see the deals page on our website for special offers and discounted rates.

Tweed Holiday Parks management will witness Centrelink rent assistance forms provided they display the clients residential address not the holiday parks address as your place of residence.

Up to 6 people are permitted on a tourist or tent site. Site setup guidelines apply, see our  Setting Up Your Site requirements. You will need to check with holiday park reception for the occupancy maximums of cabin and surfari tent accommodation or refer to the floor plans on our website www.tweedholidayparks.com.au.

All of Tweed Holiday Parks tourist sites offer power and sullage. Most of our tent sites are powered, please refer to the holiday park maps for further information.

Our sites vary in shapes and sizes and are allocated based on the measurements provided during the booking process. It is the responsibility of the guest to ensure the dimensions are as accurate as possible. When booking a site please include the drawbar and anything attached to the back of the caravan as part of the measurement. A drawbar is the device located at the front of a caravan used for hauling when attached to a towbar.

Bush Stone-curlew now breed and set up camp across our holiday parks. It is for this and other environmental reason we are unable to have pets in our holiday parks. Please make other arrangements for your pets prior to coming to stay with us. Documentation for an Assistant Animal will need to be provided at the time of making a reservation.

• 2pm EST time for cabins, Surfari tents and ensuite sites.

• 12 noon EST time for all other sites

Tweed Holiday Parks operate on the following office hours:

Fingal Head & Hastings Point:
Monday to Sunday, 8am – 6pm EST, 8am – 7pm DST.

All other Parks: 
Monday to Sunday, 8am – 6pm EST

*Christmas Day - Closed

Please advise reception if you plan to arrive outside of reception hours and they will explain the late arrivals process.

 However, there are occasions when the accommodation may be available for an early check-in or late check-out, please check with reception.

One car park is allocated per site, cabin or surfari tent. Additional cars must be parked in the visitor car park. Please advise reception upon booking if you have a boat or trailer. Please do not tail gate another vehicle through the boom gate or use the tag or access pin code to gain entry for unauthorised vehicles. If you use the access pin code for a second vehicle it will prevent your first vehicle from entering or exiting the park. Failure to comply with this will result in the deactivation of the boom gate.

Visitors must register with holiday park reception on arrival. Vehicle access into the park is not permitted. Visitor parking or off-street parking is available at all Tweed Holiday Parks. If heavy items need to be delivered, please check with holiday park reception. Fees will apply for any visitor that stays overnight.

Only some of our parks have drive-though sites, please check directly with the park for availability.

At the time of booking, you will need to notify the holiday park staff and provide dimensions. They will advise if this is suitable.

All seven Tweed Holiday Parks have at least one dump point for guests with a reservation to use. We do not allow members of the public to use the dump point.

No. Tweed Holiday Parks are located on Crown Land that is reserved for public enjoyment and zoned for the use of tourists and cannot be used for residential purposes.

Tweed Holiday Parks Tweed Heads has a storage yard for off-site storage purposes and can accommodate caravans, boats, cars etc.

No, open fires are not permitted for the safety of the environment and our guests.

Yes, ensuring they are only ridden on the roads within the holiday park and at no more than 5kph. Please ensure the appropriate safety equipment is always worn. To prevent the risk of serious injury motorised play equipment such as scooters, skateboards, minibikes, monkey bikes, Wheelman or Segways are prohibited. All play equipment and sporting facilities are to only be used from 8am to sunset. 

BBQ’s, camp kitchens and recreational areas are shared spaces for all guests to use. You will need to check with holiday park management prior to the event and gain approval.

Water and electricity are included in our prices. With the exception being primitive camping at Hastings Point Headland.

Soft floor camper trailers are permitted on double cement slabs at holiday park management discretion.  The sites are concrete, and the flooring must only cover the concrete slab – no mats or flooring can sit on top of any grassed area that surrounds a concrete slab.  Tents are only permitted on tent sites.

Yes, linen is included for the specified number of guests at the time of booking. All kitchen equipment, crockery and cutlery are provided for the maximum number of people allocated to the accommodation.

Yes, coverage limitations apply at Fingal Head and Pottsville.

No, you are unable to purchase extra Wi-Fi from reception.

• Tweed Holiday Parks Tweed Heads

• Tweed Holiday Parks Kingscliff North

• Tweed Holiday Parks Kingscliff Beach

• Tweed Holiday Parks Pottsville South

The following Tweed Holiday Parks have camp kitchens complete with a shared fridge, stove cook tops, oven, microwave, toaster and kettle:

 All holiday parks offer BBQ & seating area facilities to guests. 

Tweed Holiday Parks recommends to holiday park managers, that any booking by minors (under 18 years of age) must have a responsible adult present. A responsible adult is deemed a parent or teacher. Typically, an 18-year-old who is part of the booking would not be deemed responsible in terms of issues that may arise within the group.

Tweed Holiday Parks Tweed Heads and Tweed Holiday Parks Pottsville North have year round temperature controlled Swimming Pools.

The following holiday parks have a playground within the grounds:

Tweed Holiday Parks do not refill gas bottles, check with park reception to locate the nearest business that can provide this service.

The following holiday parks sell ice:

Instances of theft can occur due to the open and communal nature of a holiday park. To take precautions Tweed Holiday Parks urge all guests to always secure valuables such as wallets and keys. Overnight, it is strongly advised that bicycles, eskies, kayaks, fishing rods etc. are locked up or placed in doors. Should an instance of theft occur, please report it to holiday park reception as soon as possible and contact the Police Assistance Line: 131 444.

Bush Stone-curlews or Burhinus Grallarius are an endangered species. Community members and the Tweed Shire Council staff are working together to protect nesting Bush Stone-curlews in the Tweed. If you see them, please respect their need for space and please never feed these birds.

Contact Tweed Valley Wildlife Carers on their 24-hour hotline if you see an injured Bush Stone-curlew (02) 66 72 4789.

For patrol times and beach conditions please refer to NSW Surf Life Saving - Find a beach

Yes, please contact reception to learn more about local courtesy bus offerings.

Bicycles can be hired directly from Tweed Holiday Parks Kingscliff Beach. 

Kayaks, boats and stand up paddle boards can be hired from:

Movie World, Dreamworld and Wet ‘n’ Wild are all approximately a 55-minute drive (depending on traffic) Sea World will take a little longer (1 hour) as it is in the heart of Surfers Paradise.

Tweed Holiday Parks reserves the right to vary, replace or terminate this Policy/Procedure from time to time.